Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. Are you able to be productive in any environment? I would always choose honesty over lying, any day.". It's fast and makes every day different. Employee engagement went up, and some powerful connections were made. I am looking for a competitive salary in my next position. I interviewed at Dnata (Sydney). I am not the type of personality to be pushed around on the job. Interview questions were first added on September 15th, 2012. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. The topics included energy efficiency and recycling.". I have been in the industry 7+ years. My co-worker wanted to go home, and he suggested that I lie about our count. Other online job site8 %. I interviewed at Dnata (Manila, Manila) in Nov 2022. P.O Box 522, Vice President Commercial Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. dnata Employee Reviews for Customer Service Representative - Indeed Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. "If given a choice, I would leave my documentation tasks for last. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. "Thank you for asking - I do have a few questions. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". It didn't take much time before our manager noticed this particular individual was slacking. Si vous continuez voir ce The recruitment coordinator immediately called for an initial interview after passing the paper screening. Sorry I couldn't remember the acronym for one! dnata Jobs - CUSTOMER SERVICES AGENT - GCCRecruitments Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. You must create your own answers, and be prepared for any interview question in any interview. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. This was disgusting behavior from an interviewer to question my integrity. It's important to be able to professionally give and receive feedback.". However, we take things well beyond that initial induction. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. How do you manage the stressful times? I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. - Is there anything from my background and experience that I can clarify for you? First, we get everyone off to a common start. Able to work under pressure, and possess good problem-solving and communication skills. If I were to be asked to lie, I absolutely would not do that. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Close your answer by asking the interviewer if they would like to see you take a particular course. ", "That is a great question! For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. Aydanos a proteger Glassdoor verificando que eres una persona real. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Proficiency in spoken and written English. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. The process took 1 week. Please fill in the following fields with proper details. Be prepared with specific examples from a recent news story or client reviews. Be the first to find this interview helpful, Its all about situation. "I completed my Engineering degree in 2011 from University of Florida. Ci I am proud of my 3.90 GPA. I would be delighted to work at Dnata. I applied online. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Often we will leave the tasks that we don't like for last in the act of procrastination. We do this by creating interview questions that we think you might be asked. "For the past four years I have been working with ABC, in the private sector. I refused to lie, and we stayed late. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. This experience has broadened my exposure a huge range of individuals. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Lamentamos Questions were about math, eye sight, english Grammer and passages but very tricky. I planned four social events per year, and the turnout was always wonderful. I was also processed for final interview. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. After a week, I was called to report to start my duty. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. Share with the interviewer which skills you value the most. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Upvote 14. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. Where do you see yourself growing within Dnata? {%selectedMarker.country%} Plan B is always ready to go.". I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. This site uses cookies. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). 3 round of interview. Generate a list of pending requests from DMIS to analyse advance work load profile. - What is the company's primary goal for this position in the next 12 months? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Followed by 2 technical ,1 managerial round. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. I have been in the industry 7+ years. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. Contact us here. enviando un correo electrnico a Sorry I couldn't remember the acronym for one! A waste of my time! ", "Without safety in the workplace, there would be complete chaos. ", "I am currently making $100,000 per year with two bonus opportunities. Interviews for Top Jobs at Dnata. Research the company online to discover any opportunities for future growth. 1.Technical 2 technical 3 managerial 3 round of interview. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Se continui a visualizzare The you ill have a hirevue interview. With that said, I can certainly work in an unpredictable environment from time to time. Productive and and excellent work place. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. I do this to ensure that the more complicated parts of my projects are taken care of right away. We should prepare about our self very well. Discuss the importance of safety, and what it means to you. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. an. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! My criminal record is clean as is my drivers' abstract. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Amongst other general interview questions, I was tested on what do acronyms stand for. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. Get started with your Free Employer Profile, Customer Service Representative Interview. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Show that you are proud of yourself and your career accomplishments! First you will have an assessment test which is basically you need tackle the time limit. Talk to the interviewer about your ability to control pressure in the workplace. naar We are sorry for the inconvenience. I would have participated more in external company events. "In the past few years I was able to upgrade my education while still working full time. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. Dnata Customer Service Agent Jobs | Glassdoor This question challenges you to think about how you act as a leader in your daily life. Through Indeed22 %. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Glassdoor users rated their interview experience at. Recruiter contacted me11 %. Interviewed through hireview app. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs {%selectedMarker.addressRegion%} Dubai PO Box 1515, Philexel Business Park Wenn Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. Fill out a form. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. It was tedious work, but I knew the result would be worth the time and effort.". Perhaps you earned individual awards, accolades, or scholarships. After a week, I was called to report to start my duty. ", "If I had to choose, I would rather be a dynamic leader. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. Maybe they were unmotivated or preoccupied with their personal life. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". In my current position, I have had zero accidents in 3 years. Si continas viendo este mensaje, One to one interview, the process was quite relax. Also, what types of career growth opportunities would follow this position? I read through the job description for those and am interested in working my way into a role like that with Dnata one day. Perhaps they have multiple departments or locations. Followed by 2 technical ,1 managerial round. ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. United Arab Emirates ", "I find myself getting along with most people at work. To find out more about the cookies we use, see our Privacy Policy. Als u dit bericht blijft zien, stuur dan een e-mail It shows that I can take the lead on a project without having my hand held.". United Arab Emirates, Vice President, Commercial & Business Development RAHEEL PLASTERWALA - Customer Service Agent - dnata | LinkedIn The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. A potential employer will often base their offer on your current salary. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay Assure the interviewer that you can handle these types of difficulties with professionalism and poise. Ask me what a JSON or API is and I will tell you exactly what it is. I was asked what does JSON stand for and got the first two letters (what is this school)? Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs I believe there are always opportunities for leadership - you have to keep your eyes open! Talk to the interviewer about your ability to create a variety of potential scenarios. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. I interviewed at Dnata (Manchester, England) in Oct 2022. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. What is the interview process like at Dnata? dnata is one of the worlds largest air services providers. ", "I try always to create 'what-ifs' because I know that plans change and fail. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. I feel that this role with Dnata is a perfect step in my career now, and for the future. It's always a great idea to have questions ready for the interviewer. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Think about what bothered you about this person and how you were affected by their behavior. Are there any courses you would recommend I take to round out my experience? Most frequently, I read Pavement Publications. I have three years' experience in public transport and four years' experience in private transportation. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. Muhamad Abdurohman - Customer Service Agent - dnata | LinkedIn 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. "I have used a variety of team-based messaging applications. We have many competitors in this industry. Working at dnata: 238 Reviews | Indeed.com para nos informar sobre o problema. This site is protected by reCAPTCHA and the Google I worked very hard! Nous sommes dsols pour la gne occasionne. Talk to the interviewer about this specific task and what it meant to you. The recruitment coordinator immediately called for an initial interview after passing the paper screening. You have likely gained many valuable skills in your career. ", "I try to leave the small, quick tasks for last. Cambata Aviation Pvt Ltd. 2015 - 20169 . It's a better way to conduct such interview method. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Mumbai Area, India. If hired at Dnata you can be assured that I would exceed your safety expectations. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Fax:{%selectedMarker.faxNumber%} This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? Dubai How candidates got an interview. "I have never been told to lie to a fellow employee or supervisor on the job. Aydanos a proteger Glassdoor y demustranos que eres una persona real. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. My high grades and great discipline will make me a strong fit for this role with Dnata. I see that you have operations management positions open.
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dnata customer service agent interview