alight customer care representative job description

Alight Solutions Customer Care Representative Reviews Customer Care in Puerto Rico - Alight Customer Care Delivery Specialist in HR Services with Italian and A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. Responding promptly to customer inquiries. This role requires that qualified candidates must reside in one of the following states: Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. Alight Solutions Customer Care Representative Reviews to demonstrate your interest in the role. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Accurately documenting all conversations and actions taken on each interaction. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Customer Service Representative Job Description - Betterteam * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) All Rights Reserved. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. Its a permanent virtual customer care representative Job. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. See our awards. Check out our current jobs that have a virtual/work from home option. Alight Alumni Customer Care Representative Job Florida USA,Customer Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. Carry out monitoring visits to verify information provided by . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Alight Solutions Customer Care Representative Jobs The mission of our customer care teams exemplifies the need for humanunderstanding. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. Find out if you meet the requirements! Disabled Person, Inc. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. We are Alight Solutions. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Insurance Health insurance This role is designed for people who have strong empathy and communication skills. You can deactivate or delete job alerts by clicking the button below. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . DISCLAIMER: The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Alight Solutions hiring Staffing Coordinator - Round Rock, TX in Round The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Meet Alight Customer Care Watch on Why Alight? Career Development & Growth: We provide ongoing training, coaching and development. Because transformation takes a workforce. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Location: San Juan, Puerto Rico. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Bilingual (English/Spanish) Customer Care Rep - Virtual. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. * Demonstrate a high level of confidentiality and professionalism We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. * A demonstrated successful work history in customer service, insurance, or related field. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. The estimated base pay is $36,558 per year. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. The estimated base pay is $36,558 per year. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. We strive for Excellence Every Day by collaborating with our clients and colleagues. Please note that all salary figures . As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. 2023 Customer Care Representative, Human Resources - Virtual Open to States disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Training will begin for this class on Monday, May 1st You can also receive alerts via instant message. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Alight Easy 1-Click Apply. Ten paid holidays per calendar year (8 fixed and 2 floating). At Alight, we connect passion with purpose. Find the best jobs in the US, apply in 1 click and get a job today! Customer Care Representative, Human Resources (Charlotte, NC) job Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. You have reached your maximum number of active job alerts. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. View Job description, benefits and responsibilities. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. Alight Easy 1-Click Apply. Alight Solutions Customer Care Representative -Absence Management Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representative Greater Toronto Area, Canada. To deliver on this purpose, we do things differently. * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Aanchal Dhillon - Customer Service Representative - Alight Solutions Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Alight is committed to a diverse workforce and is an affirmative action employer. Position: Alight Alumni Customer Care Representative I Job Description This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. I was responsible for keeping up to date with daily schedules and routines and managed all of . View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) 26 Alight Customer Care Representative jobs available on Indeed.com. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Our story starts with a simple universal truth: Every business is a people business. Customer Care Representative Human Resources. This training will take place during the first 5-weeks of your employment, and the hours are full time. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. A 401k plan that includes a corporate match. They inform them about products and services, answer their questions and resolve their issues. Help us reimagine how people and organizations thrive! Alight Solutions hiring Health Pro Specialist II - April 2023 in Dallas GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! View this and more full-time & part-time jobs in Miami, FL on Snagajob. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Alight Solutions hiring Customer Care Representative -Absence * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. Visit investor site Looking for an Alight office? READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Customer Care Representative *Remote* Job in Washington, PA at Alight See office directory Find out if you meet the requirements! As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Health insurance is either BCBSIL or Kaiser depending on where you are located. Disabled Person, Inc. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average. Customer Care Representative interview questions and answers Customer Care Representative, Human Resources - Virtual Job in Customer Care at Alight * Initiate new leave cases in our system * Call Center and Hospitality experience preferred. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units..