I was in suspense. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. Search Close. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. please ask me how: maintenancefee@sunset.com.mx". The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. Share your photos and videos with others to prove the truth of your words. We finally caved in and agreed to meet the last day that we were there. 7. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Thanks. I have evidence showing the lies and how Sunset promotes its memberhsip. We hope this article has been helpful. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. . The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. this is a forum with more complaints made to royal elite: My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! This was again was a bad mistake. I keep calling but to no avail. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. 1. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. Write a review Sign in. How to Get Rid of Garza Blanca Timeshare ? Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. This was in March and up until this day they still haven't paid our membership to Ice Gallery. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! Some of the lies: Or you can fill out or form on the right side of the page. If youre now regretting your purchase, there are a few things you should know. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. 77500. We were sucked in by their promise to get us a balcony for an inside cabin rate. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? However, we were unable to discover anything online relating to pending litigation against Sunset Group. Has anyone been affected by them via a lawsuit or credit ding? Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Be sure to document everything and consult an attorney if you have any questions along the way. i personally would beg to differ. FBI are investigating on that matter for international crime. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. Beware! We also suggest never working with an organization without first having everything recorded in an official agreement. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. This turned out to be a Big Mistake! BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Terrible company. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. I was scammed in May 2018. not being from the USA it makes it difficult for us to find someone. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. Kukulcan Km. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. That proved to me they were lying about the value of the "product". We protect your data. Same issues here, please let me know if you found solutions or atty, or any lawsuit. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. The complaint has been investigated and resolved to the customers satisfaction. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. There have been several class-action lawsuits filed against Sunset Group in recent years. There is nothing stated in the contract Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. My fianc and I looked at each other the entire time wondering why in the world we were doing this. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! Same here would love to know how to resolve. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. We were at this so called "90 minute presentation" for the entire day, almost 8 hours! How to Get Rid of a Timeshare in Florida? OMG, this scammers need to be stopped. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. You will speak with two reps who tell you that they are giving a . Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. You also have the option to opt-out of these cookies. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! After coming home and investigating some more, I feel lucky to have gotten away from them alive. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. They request upfront fees for their services from the get-go. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. How to Get Rid of a Timeshare with a Mortgage Balance? Same happened to me in Playa del Carmen. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. They would not allow us to roam the facility or talk to any of the guests. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. Sunset Beach Group review: Scam. How did it turn out for you guys? Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! Absolutely outraged! The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. Her "closer" finally agreed to text me the details. I actually thought we had a decent price, and wanted the deal to work. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. If the plaintiff loses the case, no one is compensated. Hello I was scammed too. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. Cancun, Quintana ROO Mexico C.P. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! Others have said that. For example, you could sell your timeshare privately on a resale website. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. Always do your own due diligence and research any company youre considering doing business with. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation).

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