palmera vacation club lawsuit

Palmera Vacation Club ranks 198 of 1943 in Real Estate category. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. You May Like: Disney Vacation Club Rentals Grand Californian. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. They promised it would be sold in 3. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. Click here to get notifications about new complaints of Palmera Vacation Club. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Must call to book. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. You are using an out of date browser. Already have an account? We stayed at the Island Links and attended a timeshare presentation. These vacations are limited. ST-36515. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. We wouldn't budge. I became a member in 2015 and was generally happy. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Who do I contact??? Bottom line: Palmera VC is a scam. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. He showed us the availability for the following year during the same week we purchased. Please let me know about a class action lawsuit against Palmera if one exists. Lets say you take a week-long vacation every year somewhere new. Amount in Dispute: $1,500.00 Vacation Club membership. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Called better business and state of SC. This was enough to scare us away. This will surely increase the credibility of your complaint. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. showed us were significantly less than what was actually | I'm tired of the lies. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. I called in late November and was told that my dates were not open to call again in January. After purchasing, I was told to just click Book Me and schedule my trip. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. We have had two BAD ENCOUNTERS with Palmera. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Check the spelling of your query. After all, it's not their money but yours. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Down and my maintenance fee. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Not to mention, timeshare resale scams can target owners in need of relief. Palmera Vacation Club has been in contact with Ms. ***** File No. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Avoid doing business with Palmera. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Still wondering why people buy timeshares? Get direct access to Palmera Vacation Club through official links provided below. After researching and finding this site (thank God!) From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. These vacations are limited. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Here it is a year and 1 maintenance fee later, no bye bye timeshare. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. He seemed very nice and personable at first. Please visit RCI.com for details. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Palmera Vacation Club ratings, reviews and complaints - Time Shares Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Featured review. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Palmera also has a Facebook page that we should all be posting on. Some restrictions apply. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Initial Palmera Vacation Club complaints should be directed to their team directly. This review was chosen algorithmically as the most valued customer feedback. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? The complaint has been investigated and resolved to the customers satisfaction. Contact them directly! In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? Respectfully, Member Services DepartmentPalmera Vacation Club. Write reviews, ask and respond to questions, Write reviews, ask and respond to questions, Copyright 2020 Business Consumer Alliance All Rights Reserved. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. get quotes and more. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Is this your company? Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. The letter I sent via fedex was received by someone at PCV this morning. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Theres nothing worse than a cramped hotel room and lack of personal space. JavaScript is disabled. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Scam Clue 2: A promotion claiming youve won something. The trading power we were supposed to have with RCI was Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. This is the version of our website addressed to speakers of English in the United States. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. get quotes and more. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Desired outcome: Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. They lie right to your face and then remind you that nothing they say is legally binding! Good luck! Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Thank you! My biggest fear is the financing paperwork I signed. The letter is already in transit via FedEx to PCV. Payment . Barcelo/occidental vacation club is a rip off. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. At least I can dispute the credit card charges. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Also Check: Free Vacations For Cancer Patients. more, You seem to have JavaScript disabled. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. No we know why. Rental: CST: 2081369-50. International Association of Better Business Bureaus. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. We asked plenty of questions, figuring 4 heads were better than 2. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Timeshare owners speak out against Hilton Head Island resort No travel service of real value is ever free. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). Book by 8/15 for travel through 12/15/22. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. BBB Business Profiles generally cover a three-year reporting period. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Now, multiply this over the next 50 to 60 years. Reverse and return back to what we had, and reimburse us for the waste of our time in full. After being told they could take a trip to Hawaii, the couple went back home to Alabama. Palmera is deducting $295 out of my checking account a month. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Scam Clue 3: A promotion claiming youve been specially selected for membership. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Submit a complaint and get your issue resolved. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Offers void where prohibited by law. All-Inclusive resorts may charge a mandatory all-inclusive fee. Coral Sands Resort - Palmera Vacation Club Destination Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Re: Palmera Vacation Club Bath 2 . Login to participate on the website. My wife and I was deceived and lied to, they are good at what they do. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? This post has been removed at the author's request. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. #3. I am thankful that the only financial information I gave was our credit card. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". available to us. Palmera Vacation Club Company complaints 12 - complaintsboard.com Interested in Palmera Vacation Club? Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. I have tried multiple times and never receive a response from the request. We tried to fight it at that time, but we had signed a contractual agreement. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. The latest review amount billed was posted on Feb 28, 2023. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Dont Miss: Hicv Vacation Package Kissimmee Fl. However, I cannot afford this. Login. to the resort just about 1 year later and went to the sales office Promotional discounts and offers may not apply to all properties. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Desired outcome: I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? Learn how the rating is calculated 1 complaint. Taxes, additional fees, and charges may apply. He wouldn't take that. On their websites, both businesses proclaim the best deals on vacations. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I did this for over an hour. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. 602357907. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. All Rights Reserved. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Desired Settlement: cancellation of contract with no negative credit report filing. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. This complaint was posted by a verified customer. Had enough of Palmera. Washington Seller of Travel Reg. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Customer Reviews are not used in the calculation of BBB Rating. Business Profile for Coral Resorts - Better Business Bureau Read your contract for rescission and follow those directions exactly as stated. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. No. In reality, timeshares are not bad. 2023 RCI, LLC. 1 complaints for Palmera Vacation Club. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. VSI the company that supposedly sells your previous timeshare is also irreputable. Weeks Float . Hawaii Seller of Travel Reg. Write reviews, ask and respond to questions, The big-dollar travel clubs are the ones should be subject to your scam scrutiny. We have excellent credit and I don't want this to ruin it! Amount Settled: $0.00. Feb 28, 2023 7:27 pm EST. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. We bought 3,000 points for around $13K. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Theyre also applicable regardless of the comments tone. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Our credit is being held hostage by Palmera Time Share. true. At this point I am willing to let them keep the money they sham me out of. Usage Type Annual . Load More; Browse for Rent Browse for Sale Add Your Property. Read Also: Sale Of Vacation Rental Property. Pay only $199USDon your exchange fee when you book select Orlando resorts. Palmera Vacation Club - Timeshares / Vacation Rentals Forum ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. View Details. How much do you spend normally on your hotel? This sounded good to me as my current time share only gave me one week and a one bedroom. After checking in we were paired up with the salesman. To learn more, check out our blog What is a Timeshare and How Does it Work? Contributions should be appropriate for a global audience. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! This is not the first time that we have had issues with getting people to respond, Desired outcome: Argentina Australia Belgi (Nederlands) Belgique (Franais) It has been over 9 months. So why do people still buy timeshares? palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Help please. Save. Hang onto your paperwork. We bought 3,000 points for around $13K. Respect the privacy of others. BBB Business Profiles may not be reproduced for sales or promotional purposes. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. Everything you need for a luxurious relaxing vacation. The trading power we were supposed to have with RCI was incorrect. Copyright 2020 Business Consumer Alliance All Rights Reserved. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. So he takes us to another person so we can "check out". Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. $12,000. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. I've had my bank account since 1975 and want to keep it. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. You can call member services, leave messages and never get a call back. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Fla. We retained Read full review of Palmera Vacation Club. My dad had this happen and he called them and said he was not paying anothe dime. What is Palmera Vacation Club's Instagram? I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. We bought 3,000 points for around $13K. In We purchased a 3000 point timeshare for $12, 500 from Palmera At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Complaint Resolution Index (CRI) Explained. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. One thing I have now witnesses and everything was recorded just last year before COVID 19. In Share your photos and videos with others to prove the truth of your words. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. 602560941. He started to get pushy when he got into his sales pitch. They think all they have to do is change their name or change management companies and people won't find out. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Websites:There are no additional web sites. Phone number +1 888-887-2563. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Nothing that the salesman presented to us was true. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. They sat us down with our salesman in a large room. membership takes 45 days to activate, 15 days after you can

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